Workplace Behavior

Quaker Oats likes employees that are willing to focus on a specific skill.

• True

• False

Quaker Oats likes employees who work well within the company structure.

• True

• False

Which of the following WAS NOT a suggestion for how to become a better listener at work?

• Take Notes

• Repeat everything the person is saying back to them.

• Stop what you are doing when given directions.

• Ask questions.

Which of the following WAS NOT given as a way to learn more after you are hired.

• Be willing to learn a task or procedure even if it is not part of the job.

• Always look for opportunities to get more training.

• If you don't know something pretend you know it and then learn by watching the other guys.

• Ask questions.

Doing something that needs to be done without being asked is called...

• pride

• pretentious

• aggressive

• initiative

The reading assignment gave an example of a worker who helped a child who dropped his popcorn without being asked at ____________.

• Disney

• Six Flags

• Quaker Oats

• Universal Studios

Marriott Hotels encourages its doormen to...

• Focus on their main job of opening the door.

• To help guests check in.

• To help make dinner reservations for guests.

• All of the above.

What would be a reason that an employee might try to learn new things on the job.

• You might get a promotion.

• You might get a new job.

• It might save your job in case of cutbacks.

• All of the above.