213 ادر

Downward communication is the transmitted information from employees to management

• True

• False

Informal communication is the transition of information through non-official channels within the organization.

• True

• False

Occurs when information passed from top management to employees

• Downward Communication

• External Communication

• Verbal Communication

• Upward Communication

If you receive a company memo from your supervisor, what's the best description of this communication

• Informal Communication

• Downward Communication

• External Communication

• Upward Communication

You are the manager of the marketing department and you are having a meeting with the managers of the financial department and production department about budgeting for a special project.  What type of internal communication is being used in this situation

• Informal Communication

• Downward Communication

• Horizontal Communication

• Upward Communication

Feedback is the receiver's response to the sender

• True

• False

Anything that prevents understanding of messages is known as

• .  Channel.

• . Message

• Feedback.

• . Barrier

Nonverbal communication messages (such as eye contact, nodding, smiling) are related to behavior.

• True

• False

Any image that is used to communicate an idea is known as nonverbal communication

• True

• False

Which of the following is the most indirect communication channel

• Written

• Oral

• Visual

• Nonverbal.