U3 AOS 1 Bus Man - Management Skills

The Karpin Report found that Australian businesses have failed to invest in the management skills required for best practice.

• True

• False

T or F: All good leaders are good managers.

• True

• False

What is communication?

• Two people talking

• Asking questions

• Expressing information that is clearly understood

• Expressing information that is not clearly understood

When the person receiving a message interprets it the same way the sender meant it, it is __________________ communication.

• good

• misunderstood

• effective

• confusing

Does an autocratic manager use the communicating skill very much?

• Yes

• No

Feedback is an important primary part of which skill?

• Delgating

• Comminicating

• Planning

• Leading

One downfall of a manager using a lot of communication is...

• Employees do not understand what is going on

• Managers are usually terrible communicators

• It can lead to conflict and disagreement

• It only works for a persuasive management style

What is delegating?

• The transfer of information from a sender to a receiver

• The use of authority to transfer responsibility for a task to another

• The ability to define business objectives and use strategies to achieve them

• Occurs when managers endeavour to motivate people in the business to achieve objectives

What is communicating?

• The transfer of information from a sender to a receiver

• The use of authority to transfer responsibility for a task to another

• The ability to define business objectives and use strategies to achieve them

What is planning?

• The transfer of information from a sender to a receiver

• The use of authority to transfer responsibility for a task to another

• The ability to define business objectives and use strategies to achieve them