Consumer Rights Preview

Your credit card company can help you _________ payments on a disputed charge

• demand

• delay

• defect

• deliver

If you get a _________ on items you charge, money will be subtracted from your balance.

• rebate

• debate

• rebait

• debait

As a consumer, or ________, you have the right to be satisfied with anything you purchase.

• buyer

• seller

• bayer

• cellar

Try to settle complaints by phone or in person. If that doesn't work, ________.

• write a complaint letter

• go directly to court

• tell your mom

• boycott the store

An extended warranty __________ the term of the guarantee.

• lengthens

• shortens

• sweetens

• darkens

_______ give personal information to strangers who offer special deals by phone or Internet.

• Never

• Sometimes

• Always

• Occasionally

If your credit card is lost or stolen, notify your credit card company immediately. Otherwise you might have to pay for________.

• a new credit card

• unauthorized charges

• stolen card insurance

• overdraft fees

Most consumer protection groups________.

• settle buyer-seller disputes

• find the best bargains in town

• hire a good lawyer

• have weekly pizza parties

Always say "no" to telemarketers who_____________.

• ask for money to send you a "free prize"

• answer all of your questions politely

• represent a company you already know

• you contacted via the internet to learn about a service

Most "Free Trial" offers are made to ___________.

• get rid of junky things

• win your admiration

• get you to by future products

• make friends