What are the 3 extended warranty options called?

• Basic Black

• Basic Mixed

• Premium Mixed

• Medium Black

How many years of extended warranty can a customer purchase?

• 1 year

• 2 years

• 3 Years

• 2 months

Who can purchase an extended warranty?

(choose all that apply)

• All customers that buy a Nespresso machine through Perfetto Trading and not trade or partners there of.

• Customer that have a machine that is actively sold in the market and not phased out.

• Machines that comply with the ECAS and ESMA certification.

• Customers who bought their Nespresso machine in Kuwait or Oman

What is an extended warranty?

• a prolonged warranty offered to consumers in addition to the standard warranty on new items

• The tax you pay on the purchase on a new machine

• a warranty which extends beyond the borders of the UAE market

What is the Nespresso Technical Support Number?

• 800 637773776

• 800 633777776

• 800 633776999

• NESPRESSOUAE

Which 2 machines fall under the Premium Mixed Extended Warranty category?

• Creastista Pro

• Atelier

• Citiz

• Barista

Which 3 machines fall under the Basic Black Extended Warranty category?

• Essenza Plus

• Pixie

• Citiz

• Vertuo Next

What is the cost of a Basic Mixed 3 Years Extended Warranty?

• AED 220 excl. VAT

• AED 170 excl. VAT

• USD 300 excl. VAT

• There is no 3 years extended warranty

What does the Premium Mixed extended warranty cover?

• Repair of Machine

  Loan Machine

  Call Center Support

  Cleaning of Machine

  Machine collection & delivery

• Repairing of Machine only

• Repairing and Descaling of machine only

What does the International warranty of Nespresso machines cover?