PICA's Document Control

What does ISO mean?

• Same Standard

• Quality Documents

• Quality Assurance

• Substance over hype

What does the abbreviation ISO stand for?

• Internal Organizational Standards

• International Standards for Organization

• International Organization for Standardization

• Infrastructure Over Structural Organization

What is the purpose of the Document Control Procedure

• It tracks how documents are transferred across Units

• It demonstrates the accuracy of the Quality Systems

• It doesn't have a purpose

• It outlines how documents are handled.

  (created, stored, disposed of)

What is the role of the Quality Team in the document control process?

• To show off her authority.

• To manage the document control procedure

• To listen to the challenges of the Document Administrator

• To implement the Quality Assurance system for the Passport Unit

This person's role mimics that of the Quality Manager...

• Document Management Clerk

• Document Management Officer

• Document Administrator

• Document Technician

What is the purpose of the Document Change Request Form?

• It is used to change one document into another

• It outlines the changes being recommended

• It's purpose is to change the Director's mind from changing the document in the first place.

• It helps the CEO determine the documents that are interrupting the Agency's processes.

This contains an organized listing of all documents that have been admitted into the Quality Management System (QMS)

• The Master Quality Document Tracker

• The Master Document Generator

• The Large File Group

• The Master Document Index

Is it possible for the Agency's certification to be revoked?

• They can never do that because they can be sued.

• Yes, if the standards are not being maintained.

• Only if we ask them to.

• Only in their dreams