Steps For Problem Solving

How do good leaders get ahead of the curve

• Anticipating the bigger problems

• riding off of others work

• setting a good example

• keeping a busy schedule

What types of groups attract problems most often?

(select all that apply)

• mismatched team

• bickering team

• disputing team

• confrontational team

What is NOT a sign of troubled relationships among team members?

• producing poor work

• speaking rudely or bluntly to each other

• asking others to do their work

• celebrating big achievements related to team goals

List ALL the steps of problem-solving

• gather data

• select the best solution

• test possible solutions

• work together to reach the goal

What are 2 things good leaders do as they implement solutions?

• monitor and adjust

• ask for others input, accept criticism

• conform and adjust

• ask questions and stay on task

How does low morale affect a group's success? (2)

• members will perform poorly

• members wont have positive feelings for the team

• members will begin to procrastinate

• members will not longer care about the outcome

Troubleshooting means to...

• take apart a problem and determine what makes it happen

• analyzing a problem without coming up with a solution

When prioritizing one should

• put stronger and more promising ideas at the bottom

• put costly and impractical ideas at the top

• neither

An out-of-control team is like a...

• hungry octopus

• calm deer

• running tiger

• confused monkey

The first step in recognizing a problem is?

• finding the root cause

• ignoring its existence

• speaking with those involved

• handing it off to someone else