Business Communication - Chapter 6

Editing and proofreading are interchangeable terms for correcting a message's grammar, spelling, punctuation, format, and mechanics. 

• True

• False

In view of the fact that is considered ........... 

• a cliche

• a flabby expression

• empty words

• business trite

The following sentence is an example of effective business writing because the message requires formality: This e-mail message is to inform you that we have received your employment application.  

• True

• False

The following sentence is effectively phrased to express the importance of the message: It is absolutely essential that you turn your expense claim in by Friday.

• True

• False

The primary goal of business writing is to .................. .

• impress your readers

• express your ideas

• benefit your readers

• argue your ideas

Justified margins (with alignment or justification) provide less white space for readers.

• True

• False

Phuong is sending an e-mail message to a client. Before sending it, she wants to make sure that she has made her point in the fewest possible words. What is Phuong checking for?

• Format

• Clarity

• Conciseness

• Vigor

At this point in time, due to the fact that, feel free to, and in the near future are examples of ________.

• redundancies

• long lead-in

• opening fillers

• flabby expressioms

The sentence I am writing this e-mail message to let you know that we have received your application for the receptionist position contains a ________.

• redundancy

• buried verb

• long lead-in

• spelling error

The sentence There are five new items that we will add to our menu next weekcould be made more concise by eliminating a(n) ________.

• opening filler

• redundancy

• flabby expression

• long lead-in