ECM3434 Business Analysis 1 - Business process modelling

What are the benefits of creating business process models (BPMs)? (Select all that apply)

• BPMs help a business analyst understand the requirements

• BPMs help a business analyst identify the current problems with processes

• BPMs help a business analyst identify stakeholders involved in business processes

• BPMs help a business analyst explain to employees involved in a particular business process what they should do

Is it mandatory to create BPMs in every Business Analysis project?

• Yes, it is

• No, it is not

Select the correct types of business process models.

• "as-before"

• "as-is"

• "to-be"

• "never-was"

• "might-be"

What is the main goal of using IGOE diagrams for process analysis?

• To define the solution requirements

• To understand the process context, including the types of problems one might face

• To understand the process dynamics

• To create a prototype of the user interface

What is BPMN?

• A programming language

• A notation for business process modelling

• A framework for Enterprise Architecture

• An approach to project management

Which of the following is the key benefit of using BPMN?

• It provides a standardized method for documenting business processes

• It eliminates the need for business analysis

• It automatically optimizes business processes

• It replaces the need for a project manager

Select all correct types of "Gateway" on BPMN diagrams.

• Exclusive

• Inclusive

• Parallel

• Un-parallel

What aspects should be evaluated when identifying inefficiencies based on a BPM? (Select all that apply)

• Hands-offs

• Hands-ons

• Duplication of work

• Incompleteness

What process measures are generally recommended to be considered first when improving a business process?

• External measures

• Internal measures

• It doesn't matter

Why is it important to identify internal measures when analyzing business processes?

• To ensure compliance with external regulations

• To understand the efficiency and effectiveness of the process

• To focus solely on customer satisfaction

• To increase the business process complexity