Search Header Logo

Customer Focus Model (SMART Selling)

Authored by Saleh AL-Hanash

Professional Development

Professional Development

Used 4+ times

Customer Focus Model (SMART Selling)
AI

AI Actions

Add similar questions

Adjust reading levels

Convert to real-world scenario

Translate activity

More...

    Content View

    Student View

21 questions

Show all answers

1.

MULTIPLE CHOICE QUESTION

20 sec • 1 pt

1. What is customer centricity?

· Product based

· Need and patient based

· Customer based

2.

MULTIPLE CHOICE QUESTION

20 sec • 1 pt

Steps of Customer Centric Selling Skills?

Strategic Planning

Implementation

Evaluation

All of The Above

3.

MULTIPLE CHOICE QUESTION

20 sec • 1 pt

long Term & Incremental Objectives Need to be :

SMART

Clear

Direct

Bonus Oriented

4.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

SMART Objectives Means:

Specific, Measurable, Actionable, Relief

Source, Manageable and ARTistic

Specific, Measurable, Achievable, Realistic, Time Bounded

SMART=Clever not Hard

5.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Strategic Planning means :

Putting Long and Incremental Objectives

win-win-win situation

Addressing customer's Needs that align with ESB Business Onjective

All Of the above

6.

MULTIPLE CHOICE QUESTION

20 sec • 1 pt

Effective Opening Includes:

Product benefit

Customer priorities

Social talk

7.

MULTIPLE CHOICE QUESTION

20 sec • 1 pt

Icebreaker Types :

Professional Interests

Social Interests

Both

Non of them

Access all questions and much more by creating a free account

Create resources

Host any resource

Get auto-graded reports

Google

Continue with Google

Email

Continue with Email

Classlink

Continue with Classlink

Clever

Continue with Clever

or continue with

Microsoft

Microsoft

Apple

Apple

Others

Others

Already have an account?

Discover more resources for Professional Development