SLP Investigations

Up to what Value amount are SLP Supervisors Required to conduct Investigations into Incidents and accidents?

• 5,000 AED

• 10,000

• Any Amount

• As instructed by HOD

Who in noon are the only Authorized people to drop a police case?

• Anyone

• legal

• CEO / SVP / HOD of SLP or when advised by Legal Department

• PRO

Who Can officially Raise a police case on Behalf of noon?

• SLP

• CEO

• Operations

• PRO or Equivilant ( Dependant on Market )

Who is to be Informed for Insurance requirements on Email if Incident is between 10,000-90,000 AED or Equivalent.

• HOD SLP/ SVP/ CEO

• SVP/Legal / PRO / SLP HOD

• People Experience & HOD SLP /HOD OPS/ SVP/Legal / PRO / The Site manager

• People Experience & HOD SLP /HOD OPS/ SVP/Legal / PRO

What is the TAT Criteria for rejected Tickets

• 1 Day

• 2 Days

• 12 Hours

• 3 Days

What is the TAT Criteria for Investigations

• 5 Days

• 7 days -15 Days with SLP HOD approval

• 6 Days

• 7 Days

After any Investigation of External Vendors do we Give the Vendor the Merchandise.

• yes

• Maybe depends on the Situation

• No

• Depends on HOD Decision

Why Do we have Investigations Policy ?

• policy is guidance for conducting investigations of theft, fraud, B SOP

• Cause CEO Said so

• Cause Noon require it

• Cause SLP HOD said so

IF Theft amount is over 10,000 AED how soon should Email be sent to Senior Stakeholders.

• E-mail of the Incident is to be to be sent Immediately after occuring.

• E-Mail is to be sent within 4 Hours of the Incident occurring.

• E-mail is to be sent within 24 Hours of Incident occuring.

• Dont Bother to send an Email

Should 3rd party vendors be charged Double ?

• Yes

• Noon Says so

• No

• Cause CEO says so