TQM-Prelim Exam

TQM-Prelim Exam

Professional Development

16 Qs

quiz-placeholder

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TQM-Prelim Exam

TQM-Prelim Exam

Assessment

Quiz

Professional Development

Professional Development

Easy

Created by

Jolina Reyes

Used 208+ times

FREE Resource

16 questions

Show all answers

1.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Quality deals not only products and services but also includes people, processes, and environments.

True

False

2.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Today’s consumers define quality as being flawless and having all of the attributes they want in just the way they want them.

True

False

3.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

TQuality management has o future in the 21st century

True

False

4.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

TQuality management has o future in the 21st century

True

False

5.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Peak performance is essential to organizations that operate in a globally competitive environment.

True

False

6.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

The concept that drives the need for Total Quality is competitiveness.

True

False

7.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

most managers agree that the main reason to pursue quality is to satisfy customers

True

False

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