MGT 1003 FINAL review 1

Mintzberg said there were 10 roles of management and split them into groups. What are the 3 types of management styles?

• generosity, hospitable, patient

• Interpersonal, decisional, and informational

• innovative, customer service, ethical

• human, technical, conceptual

Taif, the manager of Soups Kitchen, often achieves goals for her restaurant, but she doesn't use resources to help her do it, like good marketing skills or the help of her employees. What is Taif showing?

• low effectiveness/low efficiency

• low effectiveness/high efficiency

• high effectiveness/low efficiency

• high effectiveness/ high efficiency

Since you are the manager of Silk and More, you should be able to exert influence over your employees, inspire, motivate and direct their activities. What is this process known as?

At HCT, the employees and students have beliefs, expectations, values and norms that are shared among all. This influences people to work together. What is this shared set called?

Adnoc is a strong company due to their organizational culture. Which of these is NOT a factor that influences their strength?

• It is a big company worth a lot of money and has a lot of employees.

• It was established in 1971.

• Many people work at Adnoc for many years and retire from there.

• They sell oil and gas resources.

Answer explanation

size, age, rate of employee turnover, original culture, clarity of values.

What they are selling or producing (the product) doesn't affect the strength of the company.

Starbucks gives a lot of benefits to their employees, including paying for their college tuition. They want to help and serve their employees. Starbucks is an example of a ______.

• leadership

• Arab management model

• servant leader

• CEO

_____ leaders reward employees for their good performance and punish them for bad performance. 

• informal

• transformational

• situational

• transactional

Write 3 differences between strong and weak organizational culture.

Answer explanation

strong=values shared, tells stories about heroes, employees strongly identify with the culture, strong values and behavior, clear messages

weak=only a few know the values, only a little knowledge of history, little identity with culture, little to no values, unclear messages

Which of the these do you need to create an innovative culture in the organization? 

• Freedom and idea time  

• Rules and policies 

• Advertising in social media  

• Hiring more employees  

What are the 4 functions of management? (PLOC)

Answer explanation

planning, organizing, leading, controlling