NHT Day 2 Pre-Assessment

It manages the claim cycle using claim statuses

• Athena

• Claim Viewer

• Athena Lockbox

• Phone Payer

How many Athena statuses do we have?

• 5

• 11

• 6

a container of group of claims in the same status. This is your table workspace.

• Place of Service

• Athena

• Bucket

• View Claim form

No further action required

• BILLED

• CLOSED

• FOLLOWUP

Ready for Submission to the Payer

• FOLLOWUP

• DROP, ATHENADROP

• BILLED

Claims that require action to be taken

• ATHENAHOLD, HOLD, MGRHOLD

  CBOHOLD, OVERPAID, COLLECT

• , HOLD, MGRHOLD

  CBOHOLD, OVERPAID, COLLECT

• ATHENAHOLD, HOLD, MGRHOLD

  CBOHOLD, , COLLECT

• ATHENAHOLD, HOLD, MGRHOLD

  CBOHOLD, OVERPAID,

This status indicates that the claim failed the claim submission process or that it requires investigation with the payer by an expert biller.

• CBOHOLD

• HOLD

This status indicates that the claim contains charges eligible for collections. The charge items associated with the claim are listed on the Collections page.

• BILLED

• COLLECT

• OVERPAID

This status indicates that the claim has been submitted to the payer, and remittance is expected. The claim remains in this status until a remittance is received from the payer.

• ATHENAHOLD

• BILLED

• COLLECT

This part of athenanet is divided into 4 parts (Payer details, Provider Details, Patient Details & Copy of ID card)

• Phone Payer

• Claim Status

• Insurance

• View Claim form