Nissan Patrol Closing Quiz

How to handle a customer comparing Y62 & LC300?

• Talk about LC300 weaknesses.

• Talk about LC300 price.

• Highlight LC300 disadvantages.

• Highlight the advantages & disadvantages of LC300 & explain the USP’s of Y62 using FAB.

How to handle a customer having safety concerns?

• By explaining NIM features.

• By explaining the airbag system.

• By explaining body structure & crimple zones.

• All the above.

How to handle a customer having pricing concerns?

• By explaining USP’s using FAB.

• By highlighting Y62 quality.

• By explaining Y62 heritage.

• All the above.

How to handle customers objections about power?

• By explaining engine types on Y62.

• By explaining 4X4 system.

• By explaining HBMC.

• None of the above.

How to handle a customer objection about 4X4 capabilities on Y62?

• By highlighting 4X4 system features.

• By explaining HBMC.

• By highlighting Y62 awards.

• All the above.

How to convince customers about Y62 comfort?

• By explaining Y62 roominess.

• By talking about zero gravity seats.

• By explaining Y62 lather & fabric quality.

• All the above.

How to highlight Y62 luxury?

• By explaining exterior & interior design.

• By highlighting Y62 features.

• By explaining Y62 preimmunise.

• All the above.

How to engage customers emotionally with Y62?

• By comparing Y62 to its rivals.

• By explaining the features.

• By highlighting Y62 heritage, stories & name tag.

• None of the above.

How to handle customers having concerns about Y62 convenient?

• By explaining NIM.

• By highlighting Y62 connectivity features.

• By explaining Y62 entertainment features.

• All the above.

What are the main aspects we need to include in our Y62 presentation?

• Heritage & design.

• Performance & safety.

• Convenient & NIM.

• Convenient & NIM.