Chapter 2

Which of the following is NOT an important life skill for salon employees?

• strong sense of responsibility

• sense of humor

• competitive attitude

• being consistent in your work

Three bad habits that prevent peak personal performance are procrastination, perfectionism, and:

• lack of a game plan

• good manners

• talking fast

• skill development

is an unlimited inner resource of ideas and solutions.

• Ethics

• Self-actualization

• Perfectionism

• Creativity

What should you do if you find yourself feeling frustrated, worried, or guilty?

• continue working regardless of your feelings

• give yourself some downtime

• practice rapid breathing

• work longer hours 

Which of the following does NOT demonstrate that you are an ethical person?

• being honest

• providing competent services

• sharing client information

• participating in continuing education

​Which of these is NOT one of the action steps for success?

• Visualize success.

• ​Build self-esteem

• ​Merge your personal and work lives.

• stay true to yourself.

To ​enhance your creativity, you should do all of the following EXCEPT:

• ​look around for creative inspiration

• ​surround yourself with others who share your passion

• ​embrace criticism

• ​improve your vocabulary

Your mission statement should be one or two sentences.

• true

• false

​Which of these is an example of a long-term goal?

• ​to finish reading a book on the life of Madame C. J. Walker

• ​to get through an exam successfully

• to save enough money to open your own salon

• ​to attend a cosmetology trade show

​When planning your schedule, you should NOT:

• ​plan tasks based on when you are most energetic

• make daily, weekly, and monthly schedules

• ​plan leisure time around your commitments

• ​neglect physical activity