Ch.14 mini quiz

The process used to IDENTIFY and ADAPT to change in the business environment is called...

• resource management

• change management

• dynamic management

• resistance management

Which of the following is NOT a reason why staff may be resistant to change.

• fear the won't be able to cope

• promotion prospects

• may lead to redundancies

• laziness

What change management style is closely linked to autocratic leadership style?

• dictatorial

• facilitator

• adversarial

• controller

Giving staff a certain amount of independence and responsibility for decision-making in a business is called employee _________.

• ownership

• management

• empowerment

• rights

The stages in the formation of a team is described as Forming, _______, Norming, and Performing

• Conforming

• Storming

• Roaming

• Alluring

CIM production technology stands for computer- ________ manufacturing