Day 7 Requests

In case usage on matrix equal BSS usage so there is no problem in customer usage

• True

• False

Daily usage appears on matrix

• True

• False

In Case the customer ask to complain we will add

• SR

• TT

• Mail

Customer detailed usage appears on

• BSS

• Customer 360

• OM

Customer can know his usage from WE app

• True

• False

Individual Cases SLA

• 72 H

• 48 H

• 24 H

you can use Franco Arab in the system

• True

• false