Workplace Readiness Skills (K)

101) You must attend an important luncheon for work and dress appropriately. You should wear

• A. what you would wear for a night on the town.

• B. clothing similar to what you wore to the job interview.

• C. casual clothing to demonstrate your personal style.

• D. what you would wear to a formal event.

102) How we communicate is often just as important as what we are trying to say. Avoiding using slang in the workplace is an example of understanding the skill of:

• A. self-representation.

• B. teamwork.

• C. integrity.

• D. respect for diversity.

103) Jose is interviewing for a full-time job at a landscaping company in which the employees sometimes wear jeans and T-shirts to work. What should Jose wear to the interview?

• A. Jeans, boots, and a T-shirt

• B. Personal protective equipment

• C. Dress pants, belt, and a collared shirt

• D. A formal business suit

104) Demonstrating communication etiquette, using positive body language, and wearing workplace-appropriate clothing reflect a value of:

• A. project management.

• B. independence.

• C. work ethic.

• D. professionalism.

105) Working with elementary school-aged children in the afternoons, Jamie is very conscious of what she wears and how she presents herself, knowing that her appearance makes an impact on the children. Jamie is demonstrating:

• A. integrity.

• B. creativity.

• C. teamwork.

• D. professionalism.

106) Carol often lets her personal problems and her home life negatively affect her attitude and work relationships. What workplace readiness skill does she need to address?

• A. Diversity awareness

• B. Professionalism

• C. Creativity

• D. Critical thinking

107) Nicole always wears short skirts and boots. Management has told her that her outfits are inappropriate for work, but she does not agree. She needs help with:

• A. professionalism.

• B. integrity.

• C. customer service.

• D. work ethic.

108) Dalia has recently been hired at the local veterinary clinic. She goes to work dressed in scrubs and closed-toed shoes. Being dressed appropriately for her job is an example of:

• A. creativity.

• B. diversity.

• C. professionalism.

• D. motivation.

109) Which sentence is grammatically correct?

• A. He don’t want to attend class regularly.

• B. He doesn’t want to attend class regular.

• C. He don’t want to attend class regular.

• D. He doesn’t want to attend class regularly.

110) You are writing an email to Sally Smith who is a potential customer. What is the BEST way to begin your email to Sally Smith?

• A. Hello Sally Smith!

• B. Dear Ms. Smith,

• Dear Madam or Sir:

• D. Dear Mrs. Smith