White Belt Training Pre-Test

_______ indicates the quality of a process

• Customer Satisfaction

• KPI

• input

• output

What is the main focus of Lean?

• efficiency

• effectiveness

• output

• removing defects

In the DMAIC cycle, this phase answers the question - How big is the problem?

• Define

• Analyze

• Measure

• All of the above

The following CI Trainings are conducted by CI Coordinators except:

• Yellow Belt Training

• DMAIC Crash Course

• White Belt Training

• none of the above

SIPOC stands for:

• Steady,

  Influence, Produces,

  Our best, Customers

• Suppliers,

  Inputs,

  Process,

  Outputs, Customers

• Suppliers,

  Inputs, Procedures, Outputs, Customers

• Standards, Insurers, Procedures, Outcomes, Commercials

To qualify for the Lean Six Sigma Yellow Belt Program, the required FTE savings is:

• .25

• .20

• .50

• .15

The following are project criteria worthy of a Lean Six Sigma project except:

• Unknown causes

• Solutions are known

• Customer relevancy

• Data is available

In the CI SharePoint Tool, CI Coordinators can edit active initiatives in which he/she is stated as CI Coordinator.

• True

• False

This type of improvement should be selected in the CI SharePoint Tool when there is cost avoidance or cash saving generation directly impacting BU or functions.

• Automation/Robotics

• Process Simplification

• KPI improvement

• Stakeholder impact

In the Ease and Impact Matrix, what solutions should you prioritize?

• Potentially desirable

• Highly desirable

• Quick wins

• None of the above