Technology in Business

What is E-commerce?

• buying of goods online

• buying of goods and services using the internet

• e-mailing people their order confirmation

• buying goods in person

Which one of these is an advantage of E-commerce?

• Businesses can access wider markets

• Businesses can meet customers face-to-face

• Processing orders/returns is time consuming

Which one of the following is an advantage of using social media as a business?

• It is not expensive to set up

• Posts are easy to ignore/Customers might scroll past your posts

• Not a lot of people use social media

Which one of the following is NOT a type of digital communication?

• Social Media

• E-mail

• Webchat

• Face-to-face communication

Which of the following is an advantage of digital communication?

• Data and messages can be stored electronically, saving cost of storage

• May be unreliable. No guarantee that messages will be received

• Equipment may not work

Which one of the following is NOT a use of E-payments?

• Paying employees

• Collecting payments from customers

• Taking cash out of your bank

Which one of the following is a disadvantage of E-payments?

• Provide quicker receipt of money

• No need for cash to be kept or used

• Customers may find it more convenient

• It is expensive to install e-payment systems

True or False? It is important for a business to keep up with the changes of technology.

• TRUE

• FALSE