Purposive Communication Module 3 Lesson 4
Authored by Jan Naz
English
University
CCSS covered
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10 questions
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1.
MULTIPLE CHOICE QUESTION
20 sec • 1 pt
It's a modest way to end a letter. It's written in the same style as the salutation.
Complimentary Close
Copy Furnish Notation
Enclosure Notation
Notation Line
2.
MULTIPLE CHOICE QUESTION
20 sec • 1 pt
It is a brief statement in a business letter that mentions the reason for drafting the letter. It should be clean, eye-catching, short, straightforward, and simple to comprehend.
Body
Copy Furnish Notation
Subject
Notation Line
3.
MULTIPLE CHOICE QUESTION
20 sec • 1 pt
Are critical in the workplace, particularly in an organization's external operations.
Letter of Inquiry
Letter of Claim
Adjustment Letter
Business Letter
Tags
CCSS.RI.11-12.5
CCSS.RI.9-10.5
CCSS.RI.8.5
CCSS.RI.6.5
CCSS.RI.7.5
4.
MULTIPLE CHOICE QUESTION
20 sec • 1 pt
It's a response to a claim letter. It includes a response to the claimant's statements, whether or not the claims are accepted.
Letter of Inquiry
Letter of Claim
Adjustment Letter
Business Letter
5.
MULTIPLE CHOICE QUESTION
20 sec • 1 pt
It details situations that necessitate taking action or making a decision. It is a formal letter used in the workplace to request a specific product or service in a professional business setting.
Letter of Inquiry
Letter of Claim
Adjustment Letter
Letter of Request
6.
MULTIPLE CHOICE QUESTION
20 sec • 1 pt
It is also known as an accident report, and it is used to document the occurrence of an unusual event at work. This repetition usually follows a template that comes with forms that the witness to the occurrence must fill out.
Letter of Inquiry
Letter of Claim
Incident Report
Letter of Request
Tags
CCSS.RI.11-12.5
CCSS.RI.9-10.5
CCSS.RI.8.5
CCSS.RI.11-12.3
CCSS.RI.9-10.3
7.
MULTIPLE CHOICE QUESTION
20 sec • 1 pt
It is a method or system for electronically sending messages (as between computers on a network).
Fax
Gmail
Formal Letter
Tags
CCSS.RI.11-12.5
CCSS.RI.9-10.5
CCSS.RI.8.5
CCSS.RI.11-12.3
CCSS.RI.9-10.3
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