written communication and ethics

Written communication involves ..... ?

• Only emails and letters

• Any type of message that makes use of the written word

• Just manuals

• Everything what was said but not written

To be affective written communication should have

• Clarity

• Conciseness

• Correctness

• Courtesy

How many types there are of written communication ?

• 0

• 1

• 2

• 3

Are clear flow of ideas important for written communication ?

• YES

• NO

Easy to verify is ..... for written communication

• advantage

• disadvantage

Complex words

• disadvantage

• advantage

People can live without written communication

• TRUE

• FALSE