Protecting the Consumer

False economy is....

• An apparent financial saving that leads to greater expenditure

• A saving in the long term

• False Price

• all of the answers to the left

Caveat emptor is a latin expression meaning

• Buy one get one free

• Let the buyer beware

• Great Savings

• False economy

Sales of goods and supply of services act was introduced in

• 1970

• 1980

• 1990

• 1999

According to the sale of goods and supply of services act 1980 goods must be

• Merchantable quality

• Fit for purpose

• be as describes

• All of the previous listed anwers

The 3 r's in protecting the consumer are known as

• Repair

  Replace

  Redress

• Redress

  Replace

  Refund

• Repair

  Replace

  Refund

what is a credit note

• allows a customer who has purchased a faulty good to choose another of same value from that shop

• Allows a full refund

• Allows the consumer a free sample of another product

the consumer protection act was introduced in

• 1997

• 2002

• 2007

• 2020

an extended warranty is like a

• insurance policy

• a free product

• a reciept

When making a complaint the final action you would take if the shop are not willing to help is take them to court

• true

• false

when buying online there is a (a)   day cooling off period