Pre-Arrival

The cash bank is received at the

• Beginning of the shift

• Middle of the shift

• End of the shift

• All opf the above

The "bank" is a

• long bag

• tray or envelope

• logged tray

• duffle bag

You do not have to sign out your cash bank.

• True

• False

You must always verify that your bank has the correct code.

• True

• False

The reservations department keeps a logbook

• True

• False

The logbook is often

• written in ink

• on a computer system

• copied

• secured

The logbook gives

• important events

• important decisions

• gives names

• a/b only

Logbooks are legal documents used in investigations

• True

• False

Notes should never be written in a logbook.

• True

• False

An arrival list includes

• guest name

• Type of room/special requests

• number of guest inn room

• All of the above