Telephone Communication

This picture represents?

• Memorandum

• Memory

• Meeting Minutes

• Telephone Message

when you are making a call do not use slang or jargon such as 'OK' or 'Bye'.

• True

• False

This picture represents which type of telephone equipment?

• Mobile Telephone

• Tablet

• Landline Telephone

• Fax

When making a call say: "Is Mr. Talal Khaled in?“

• True

• False

It is suitable to make a call when full written record of an exchange is needed.

• True

• False