
Business Processes - Lesson 3 - IT Systems and Platforms
Authored by Gary Martyn
Computers
Professional Development
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17 questions
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1.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Which one of the following software applications would be the best way to send a design drawing to various manufacturers to get a quotation?
An electronic mail system
A computer aided design package (CAD)
A desktop publishing suite
A financial projection package
Answer explanation
Focus on the wording.... the questions asks which would be the best way to 'SEND' a design drawing.
2.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
What is the primary purpose of a document management system?
It allows users to create new documents
It allows controlled access to documents
It allows users to edit documents
It allows reduction in office printing costs
3.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Which one of the following refers to a system designed to track and manage all contact with those who purchase goods and services from a business?
Employee management system
Production management system
Customer information system
Customer relationship management system
4.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Which one of the following refers to a system designed to ensure that a production line does not run out of component parts unexpectedly?
A stock control system
A financial reporting system
A management information system
A customer relationship management system
5.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Which statement is NOT a description of lean production?
Originally invented by Japanese car manufacturers
A systematic method for minimising waste while maintaining productivity
High volume production conducted in stages (aka a ‘production line’)
Minimise any activities that do not add value to the end customer
6.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Which statement is NOT a description of batch production flow?
An example is a baker who produces a small range of bread products
Makes intensive use of robotics
Also called ‘process production’
A single type of product is made at one time
Answer explanation
Whilst you can automate the handling of some materials in a Batch production system, you would not make extensive use of robotics because you frequently change the product being produced.
7.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
What is cross-functional software?
Software that works on multiple platforms
Software that has multiple uses across a business
Software that is used by one person
Software that has a singular purpose within a business
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