SLP Content Review

Being empathetic and having a ________ conversation with someone may be one of the greatest gifts you can give a direct report.

• Lengthy

• In-depth

• Casual

• Serious

Which one is wrong when describing the Peyton Effect?

• The personal connection

• Know your direct reports

• Thank their families

• Reward your direct reports

In the classic motivation model, which is the base of the pyramid?

• Esteem Needs

• Physiological Needs

• Security Needs

• Social Needs

• Self-Actualization Need

Which one is not an antecedent to conflict?

• Unreasonable deadlines or extreme time pressure

• Collective decision making

• Interdependent tasks

• Lazy behavior

• Unmet expectations

Which one is not an antecedent to conflict?

• Unreasonable or unclear procedures, standards, or rules.

• Competition for limited resources

• Inadequate communications

• Demanding work load

• Unresolve or suppressed conflicts

When the individual neglects their own concerns to satisfy the concerns of others?

• Avoiding

• Competing

• Compromising 

• Accommodating

• Collaborating

Most people do not listen with the intent to ________________. Most people listen with the intent to REPLY.

• Learn

• Empathize

• Understand

• Prioritize

The following quote was coined by whom? “Courage is not the absence of fear, but the capacity to act despite our fears… You can live with pain. You can live with embarrassment. But remorse, remorse is an awful companion.”

• Senator John Kerry

• Senator John McCain

• Senator John Hickenloopeer

• Senator John Kennedy

Flexible leadership style, diagnosing a follower’s needs, and coaching providing support and direction as needed is known as what?

• The three leadership traits of success

• The big three

• Three’s company

• Three strikes your out

There are three diagnostic approaches to leadership. Which one has you assess an individuals Knowledge and skill, Transferable knowledge, motivation, and confidence by looking for cues and clues and then determining to what degree they demonstrate behavior.

• Diagnostic approach one

• Diagnostic approach two

• Diagnostic approach three

• Recalibrate your system