Universal Containers requires a different Lightning page to be displayed when Accounts are viewed in the Sales Console and in the Service Console.

How should an administrator meet this requirement?

• Update page layout assignments.

• Define multiple record types.

• Assign Lightning pages as app default.

• Create different user profiles.

The administrator at Cloud Kicks has created an approval process for time off requests.

Which two automated actions are available to be added as part of the approval process? Choose 2 answers

• Field Update

• Chatter Post

• Auto launched Flow

• Email Alert

Universal Containers requires that when an Opportunity is closed won, all other open opportunities on the same account must be marked as closed lost.

Which automation solution should an administrator use to implement this request?

• Quick Action

• Workflow Rule

• Flow Builder

• Outbound Message

A team of support users at Cloud Kicks is helping inside sales reps make follow-up calls to prospects that filled out an interest from online. The team currently does not access to the lead object.

How should an administrator provide proper access?

• Create a new profile

• Configure permission sets.

• Assign a new role.

• Set Up Manual Sharing

An administrator supporting a global team of salesforce users has been asked to configure company settings.

Choose 2 options

• Currency Locale

• Default Language

• Password Policy

• Login Hours

Ursa Major Solar has a path on Case. The Company wants to require its users to follow the status values as they are on the path. Agents should be prohibited from preventing the case back to its previous status.

Which Feature Should an administrator use to fulfill this request?

• Validation rules.

• Global Value Picklists

• Predefined field Values.

• Dependent Picklists.

The marketing director at Northern Trail Outfitters has requested that the budget field is populated in order for the Lead Status field to be marked as qualified.

What tool should the administrator use to fulfill this request?

• Lead Conversion.

• Require Field.

• Workflow Rule

• Validation Rule

A new Sales Rep at Ursa Major has a qualified lead that is ready for conversion. When using the Lead Conversion process, which two records can be Created? Choose 2 answers

• Account

• Campaign

• Case

• Contact

Which tool should an administrator use to review recent configuration changes made in their org?

• Critical Updates

• Debug logs

• Setup Audit Trail

• Field History Tracking

Cloud kicks want to give credit to Opportunity team members based on the level of effort contributed by each person toward each deal.

What feature should the administrator use to meet this requirement?

• Stages

• Splits

• Queues

• List Views