MAINTENANCE APPT / RESCHEDULE APPT / CANCEL APPT

What is a Maintenance appointment?

Answer explanation

An annual preventive assessment of the equipment

What is the article to see the procedure of Maintenance calls?

• 1649

• 5627

• 6048

• 1847

How much the customer monthly for AC Maintenance Plan?

• $ 11.99 including HST

• $15.81 including HST

• $19.20 including HST

• $ 12.42 including HST

Which of the following products are covered by the Maintenance plan?

• Cooling systems

• Heating systems

• Plumbing systems

• Electrical systems

Can we reschedule a Maintenance appointment?

• Yes, as many times as the customer needs it.

• It is not possible.

• Yes, with an extra charge.

• Just 48 hours before the appointment.

Where we can find the step by step to cancel an appointment?

• Clarify

• Solution finder

• Nexus

• Taliesin

To cancel an appointment, do you need to create a Case?

• Yes

• No

If you are unable to book the appointment, what is the next step?

• Create a linking call.

• Transfer the call.

• Advice to call later.

In which article can we find the prices?

• 2845.

• 2484.

• 2481.

• 2848.

What is the article to Customer verification process?

• 2845

• 4653

• 2910

• 1052