Final Exam

A Mac user needs to configure a network device using a serial connection to enable a remote network connection. Which of the following utilities would MOST likely be used to make the necessary changes?

• Terminal

• Disk maintenance

• iCloud

• Image recovery

A technician determines a newly installed service is keeping a device from functioning in Windows. Which of the following tools should the technician use to keep the service from being loaded on the PC reboot?

• Task Scheduler

• MSINFO32

• System Restore

• MSConfig

Which of the following types of social engineering attacks can be prevented by the destruction of documents with personal or sensitive information?

• Shoulder surfing

• Phishing

• Tailgating

• Dumpster diving

The Chief Executive Offer (CEO) of a company receives an email from a local bank. It states the company's account has several suspicious transactions and instructs the CEO to log in immediately to validate the transactions; otherwise, the account will be frozen. Which of the following BEST describes this email?

• Spear phishing

• Impersonation

• Dumpster diving

• Whaling

After a virus outbreak due to USB usage, a technician must deny users access to removable hard drives via USB ports as soon as possible. The technician has been asked to avoid interrupting any users. Which of the

following is the BEST way for the technician to perform this security feature?

• Assign a local security policy

• Push a group policy

• Create a network login script

• Update the AUP

A user installed an application that now requires a license key to enable full functionality. The user contacts support, and the technician decides to enter a license key in the software GUI on behalf of the user. Which

of the following will support this task?

• SSH

• RDP

• FTP

• Telnet

A technician is securing a server room by implementing a two-factor authentication solution. Which of the following should the technician implement to provide the

BEST security for the server room?

• Biometric lock and hardware token

• Security guard and entry control roster

• Server lock and badge reader

• Door lock and mantrap

Which of the following operating systems has versions for servers, workstations, and phones?

• Windows

• Android

• iOS

• Chrome OS

A user is having trouble accessing websites on a computer. A technician troubleshoots and tries to access a site the user typically visits but is instead presented with a completely different site. Which of the following

should the technician do NEXT?

• Clear the DNS cache and check the hosts file.

• Verify the default gateway settings are correct

• Ensure the outbound firewall rules are accurate.

• Configure the workstation for IPv6.

A technician is helping a remote user who has a Windows issue. The user is working from a shared office space and is not on the corporate network. Which of the following remote access methods is MOST likely to be

successful in this case?

• Telnet

• Remote Desktop

• Third-Party Screen Sharing

• Secure Shell