SSB201 - Chapter 2

SSB201 - Chapter 2

University - Professional Development

19 Qs

quiz-placeholder

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SSB201 - Chapter 2

SSB201 - Chapter 2

Assessment

Quiz

Life Skills, Education, Social Studies

University - Professional Development

Easy

Created by

Anh Nguyen

Used 12+ times

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19 questions

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1.

MULTIPLE CHOICE QUESTION

10 sec • 1 pt

“A system of symbols, words, and/or gestures used to communicate meaning” is called________.

Code

Communication

Language

Interaction

2.

MULTIPLE CHOICE QUESTION

20 sec • 1 pt

Semantic triangle includes:

Thought, Subject/object, Word

Member, Leader, Power

Empathize, Subject/object, Action

3.

MULTIPLE CHOICE QUESTION

20 sec • 1 pt

………….. refer to the intentional content, both verbal and nonverbal. These are the words or ways you choose to express yourself and communicate your message.

Primary messages

Secondary messages

Auxiliary messages

Report

4.

MULTIPLE CHOICE QUESTION

20 sec • 1 pt

…………….. refer to the unintentional content, both verbal and nonverbal. Your audience will form impressions of your intentional messages, both negative and positive, over which you have no control.

Primary messages

Secondary messages

Auxiliary messages

Report

5.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

………….. refer to the intentional and unintentional ways a primary message is communicated. This may include vocal inflection, gestures and posture, or rate of speech that influence the interpretation or perception of your message.

Primary messages

Secondary messages

Auxiliary messages

Report

6.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

When you create a message, it is often helpful to think of it as having five parts:

Attention statement; Introduction; Body; Conclusion; Residual message

Introduction; Body; Conclusion; Bonus; Residual message

Attention statement; Analyzing situation; Body; Conclusion; Residual message

Attention statement; Introduction; Body; Analyzing situation; Residual message

7.

MULTIPLE CHOICE QUESTION

20 sec • 1 pt

The ………………………… as you may guess, is used to capture the attention of your audience. While it may be used anywhere in your message, it is especially useful at the outset.

attention statement

introduction

body

residual message

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