Oral Communication-Lesson 1

1. It is the exchange of thoughts, messages or information through speech, signals, written words or behavior

• a. message

• b. language

• c. feedback

• d. communication

2. These are considered forms of communication except

• a. eating dinner

• b. talking clearly

• c. looking bored

• d. sending emails

3. This body language shows that one is listening

• a. looking out of the window

• b. staring blankly at the speaker

• c. nodding and making eye contact

• d. nodding with eyes looking at a distance

4. It is shown when there is an understanding in the communication except

• a. each party has different languages

• b. each party is able to provide feedback

• c. each gets a chance to be the sender and the receiver

• d. each party is able to say what they want to without the other person interrupting

5. It is the content of the communication situation

• a. noise

• b. jargon

• c. media

• d. message

6. This type of communication is characterized by a certain look or gaze

• a. oral communication

• b. verbal communication

• c. written communication

• d. non-verbal communication

7. It is the definition of communication except

• a. communication involves transaction

• b. communication is done only through speaking with others

• c. communication is sharing ideas among a group of people

• d. communication is a transfer of messages from one person to another

8. This is the best way to continue communication

• a. active listening

• b. not interrupting

• c. asking questions

• d. making good eye contact

9. It is an indication that communication really takes place.

• a. when the message enters the channel

• b. when the receiver decodes the message

• c. when the sender transmits the message

• d. when the message is encoded by the receiver

10. This is essential to an effective communication

• a. a linear process

• b. a two-way process

• c. a three-way process

• d. both a one-way and two-way process