Actividad turno largo
Authored by sebastian bohorquez
English
Professional Development
Used 5+ times
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8 questions
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1.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
El conductor se comunica ya que se desea solicitar un ajuste a su tarifa ya que esperó demasiado al pasajero que lógica se debe usar?
Fare seems low
Mistimed trip
Wait time fees
2.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Si el condcutor pide una excpeción por un QUEST, ha realizado más del 90% de QUEST y no tiene ninguna nota de excepción del paso 7 de QUEST. ¿Se podría hacer pago ese QUEST, aunque la promoción no haya finalizado?
Verdadero
Falso
3.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Se comunica un driver de categoría Platino solicitando la excepción de una promoción tipo QUEST, pero ya le hicieron un pago en el mismo mes, ¿podemos realizar el pago?
Verdadero
Falso
4.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
En los casos en los que el driver no tiene acceso al email de la cuenta, pero la licencia esta rejected o expired, ¿debemos generar un C360?
Verdadero
Falso
5.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Cuando creamos un C360 por Content Update, ¿En que estado se debe enviar el contacto?
Open
Solved
Awaiting Reply
6.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Si el driver tiene los documentos aprobados y su BGC esta en Not Submitted pero el driver ya dio el consentimiento, ¿Que se puede hacer?
Decirle que espere a que el BGC empiece
Crear un JIRA para escalar el caso
Decirle al conductor que se contacte con Checkr
7.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Los condcutores categoría BLUE tiene la opción de ver la dirección y duración del viaje?
Verdadero
Falso
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