Business writing key phrases
Authored by Reyes Rivas
Professional Development, English
Professional Development
Used 15+ times
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20 questions
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1.
MULTIPLE CHOICE QUESTION
20 sec • 1 pt
'I'm writing to inquire about your health insurance policies'
Which business letter type does this phrase belong to?
Resignation letter
Cover letter
Inquiry letter
Complaint letter
2.
MULTIPLE CHOICE QUESTION
20 sec • 1 pt
'I am writing in reference to your inquiry about our health insurance policies.'
Which business letter type does this phrase belong to?
Confirmation or follow-up letter
Request for information letter
Apology letter
Notification letter
3.
MULTIPLE CHOICE QUESTION
20 sec • 1 pt
'I am writing to express my dissatisfaction with your customer service.'
Which business letter type does this phrase belong to?
Sales or Marketing letter
Reference letter
Thank you letter
Complaint letter
4.
MULTIPLE CHOICE QUESTION
20 sec • 1 pt
'We deeply regret this error. Please accept our sincere apology.'
Which business letter type does this phrase belong to?
Notification letter
Apology letter
Request for information letter
Complaint letter
5.
MULTIPLE CHOICE QUESTION
20 sec • 1 pt
'I am writing to express my gratitude for welcoming me so warmly into the company team.'
Which business letter type does this phrase belong to?
Thank you letter
Confirmation or follow-up letter
Apology letter
Reference letter
6.
MULTIPLE CHOICE QUESTION
20 sec • 1 pt
'I would like to inform you of a recent policy change.'
Which business letter type does this phrase belong to?
Cover letter
Notification letter
Apology letter
Request for information letter
7.
MULTIPLE CHOICE QUESTION
20 sec • 1 pt
'I would be grateful if you could send me some more information about your new hair product advertised on your website.'
Which business letter type does this phrase belong to?
Request for information letter
Apology letter
Reference letter
Thank You letter
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