Business writing key phrases

Business writing key phrases

Professional Development

20 Qs

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Business writing key phrases

Business writing key phrases

Assessment

Quiz

Professional Development, English

Professional Development

Practice Problem

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Created by

Reyes Rivas

Used 11+ times

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20 questions

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1.

MULTIPLE CHOICE QUESTION

20 sec • 1 pt

'I'm writing to inquire about your health insurance policies'

Which business letter type does this phrase belong to?

Resignation letter

Cover letter

Inquiry letter

Complaint letter

2.

MULTIPLE CHOICE QUESTION

20 sec • 1 pt

'I am writing in reference to your inquiry about our health insurance policies.'

Which business letter type does this phrase belong to?

Confirmation or follow-up letter

Request for information letter

Apology letter

Notification letter

3.

MULTIPLE CHOICE QUESTION

20 sec • 1 pt

'I am writing to express my dissatisfaction with your customer service.'

Which business letter type does this phrase belong to?

Sales or Marketing letter

Reference letter

Thank you letter

Complaint letter

4.

MULTIPLE CHOICE QUESTION

20 sec • 1 pt

'We deeply regret this error. Please accept our sincere apology.'

Which business letter type does this phrase belong to?

Notification letter

Apology letter

Request for information letter

Complaint letter

5.

MULTIPLE CHOICE QUESTION

20 sec • 1 pt

'I am writing to express my gratitude for welcoming me so warmly into the company team.'

Which business letter type does this phrase belong to?

Thank you letter

Confirmation or follow-up letter

Apology letter

Reference letter

6.

MULTIPLE CHOICE QUESTION

20 sec • 1 pt

'I would like to inform you of a recent policy change.'

Which business letter type does this phrase belong to?

Cover letter

Notification letter

Apology letter

Request for information letter

7.

MULTIPLE CHOICE QUESTION

20 sec • 1 pt

'I would be grateful if you could send me some more information about your new hair product advertised on your website.'

Which business letter type does this phrase belong to?

Request for information letter

Apology letter

Reference letter

Thank You letter

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