Telephone Conversations

Telephone Conversations

Professional Development

12 Qs

quiz-placeholder

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Unit 9.2 - Telephone conversation

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Telephone Conversations

Telephone Conversations

Assessment

Quiz

English

Professional Development

Easy

Created by

Reyes Rivas

Used 22+ times

FREE Resource

12 questions

Show all answers

1.

OPEN ENDED QUESTION

2 mins • 5 pts

Complete the phrase:

'He's not here. Can I__________?'

Evaluate responses using AI:

OFF

2.

OPEN ENDED QUESTION

2 mins • 5 pts

Complete the phrase:

'I didn't get that. Could you......?

Evaluate responses using AI:

OFF

3.

OPEN ENDED QUESTION

2 mins • 5 pts

Complete the phrase:

'Good morning. How ________?'

Evaluate responses using AI:

OFF

4.

OPEN ENDED QUESTION

2 mins • 5 pts

How do you suggest to the caller to leave a message?

Evaluate responses using AI:

OFF

5.

OPEN ENDED QUESTION

2 mins • 5 pts

How do you ask for clarification?

Evaluate responses using AI:

OFF

6.

OPEN ENDED QUESTION

3 mins • 5 pts

How do you pause the call?

Evaluate responses using AI:

OFF

7.

OPEN ENDED QUESTION

2 mins • 5 pts

How do you transfer a call?

Evaluate responses using AI:

OFF

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