Revision

Hong Kong - When there is a change of trading address and merchant use bank terminal, do I need to raise POSE/Case?

• POSE

• CASE

• No Need lah

• POSE & CASE

What is Descriptive Bill Name?

Servicing ID 1000-025 (Singapore) belongs to who?

• Eliza Goh

• Cynthia Loh

• Josephine Goh

• Hayden Yip

To delink terminals for AU & NZ, what should you do?

• Raise POSE

• Email POSE Team

• Inform SE to tell their terminal provider

• No need do anything :D

Account closed on 30/10/2020, can you reinstate the account?

• Of course lah

• Nooo!!

• Sent to MMT

• Not sure oh

Where do I see HIROC rate?

• GYDSA

• GYDIS

• GYPRI

• GYADD

Which servicing ID do we (PST) service?

• 1000, 0200, 0600, Gxxx

• 0500, 1000, Gxxx

• 1000, 0200, 0600, 0500

• 1000, 0200, 0600, 0500, Gxxx

Can I have different level 6 in a hierarchy?

• Yes lah

• U crazy? NO!

• Sometimes

Cancellation Reason : 8014 means?

• AMEX Request

• Change of Ownership

• Branch Closed

• SE request

When suppress paper statement, Supress Stlm Advice should be Y and Post-Notification Freq Cd should be ____