Atención de clientes
Authored by Mane Vidaurrazaga
Professional Development
Professional Development
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12 questions
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1.
OPEN ENDED QUESTION
3 mins • 5 pts
¿Cuál o cuáles son las importancias de una buena atención al cliente en el turismo?
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2.
OPEN ENDED QUESTION
3 mins • 5 pts
Nombrar 3 errores en el servicio al cliente en un restaurante.
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3.
OPEN ENDED QUESTION
3 mins • 5 pts
De un ejemplo de una atención al cliente que sea: directa, presencial y proactiva.
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4.
OPEN ENDED QUESTION
3 mins • 5 pts
¿Cuál es la motivación, necesidad y deseo de un turista que viaja para ver las estrellas en el destino Valle del Elqui?.
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5.
OPEN ENDED QUESTION
3 mins • 5 pts
Explicar de forma breve un tipo de turismo que se realicé en Vicuña. Argumente su respuesta.
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6.
FILL IN THE BLANK QUESTION
1 min • 5 pts
Uno de los factores más importantes en la decisión de viaje es
7.
MULTIPLE CHOICE QUESTION
30 sec • 5 pts
es la persona que se moviliza de un lugar a otro utilizando un medio de transporte cualquiera, sin pernoctación.
Excursionista
Turista
Mochilero
Recepcionista
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