Salesforce Admin 20Q - Test 02

The Administrator for AW Computing is working with a User who is having trouble logging in to salesforce.

What should the Administrator do to identify why the user is unable to login?

• Review the Security Token

• Review the Password History

• Review the Password Policies

• Review the Login History

Universal Containers (UC) customers have provided feedback that

their support cases are not being responded to quickly enough.

UC wants to send all unassigned Cases that have been open for

more than two hours to an urgent Case Queue and alert

the Support Manager.

Which feature should an Administrator configure to meet this requirement?

• Case Escalation Rules

• Case Dashboard Refreshes

• Case Scheduled Report

• Case Assignment Rules

Cloud Kicks has asked the Administrator to test a new screen flow that creates contacts.

What are 2 key components of testing the flow?

Choose 2 answers

• Set Up a flow interview to test the flow

• Run the flow using it to create the contacts

• Use Debug to test the flow in Flow Builder

• Test the flow in a sandbox

A team of Support Users at Cloud Kicks is helping Inside Sales Reps make follow-up calls to prospects that filled out an interest online. The team currently does not have access to the lead object.

How should an Administrator provide proper access?

• Create a new profile

• Configure permission sets

• Assign a new role

• Set Up Manual Sharing

An Administrator at Cloud Kicks has a flow in production that is supposed to create new records. However, no new records are being created.

What could the issue be?

• The flow is read only

• The flow is inactive

• The flow URL is deactivated

• The flow trigger is missing

The Administrator at Ursa Major Solar has created a new record type for customer warranty cases.

Which 2 assignments should the Administrator use to display the new record type to users?

Choose 2 answers.

• Profile Assignment

• Role Assignment

• App Manager Assignment

• Page layout Assignment

Northern Trail Outfitters (NTO) has deployed my domain. The Chief Marketing Officer wants to make sure that all of the Salesforce Users log in using the branded login URL. There needs to be a grace period for the user's bookmarks to be updated.

How should the administrator configure the policies in my domain settings?

• Set the login policy to require login from https://nto.my.salesforce. com

• Set the Redirect policy to Do Not redirect.

• Set the redirect policy to Redirect with a warning to the same page within the domain

• Set the login policy to prevent login from https://login.salesforce. com

The Administrator at Cloud Kicks has been asked to replace two old workflow rules that are doing simple field updates when a lead is created to improve processing time.

What tool should the Administrator use to replace the workflow rules?

• Quick Action Flow

• Before Save Flow

• Scheduled Flow

• Screen Flow

The Administrator at Cloud Kicks created a new field for tracking returns on their new cloud shoe. A user has submitted case to the administrator indication that the new field is unavailable.

Which 2 steps should an Administrator do to troubleshoot this issue?

Choose 2 answers.

• Ensure that the Page Layout for the User's profile has been updated.

• Run the Setup Audit Trail for the organization.

• Update the Organization-Wide Default for the object.

• Review the Field Level Security of the field for the user profile.

A Sales Rep has a list of 300 Accounts with Contacts that they want to load at one time.

Which tool should the Administrator utilize to import the records to salesforce?

• Dataloader.io

• Data Loader

• Manual Import

• Data Import Wizard