Interact Effectively With Others At Work

Eye Contact and Facial Gestures are

• non-Verbal Communication Strategies.

• a rude way to communicate.

• never effective ways to communicate.

When communicating with others key things to take into account are;

• grammar

• vocabulary

• pronunciation

• all of these are important

When choosing the types of information you share and the content you should always take into account

• the time of day.

• audience and purpose.

• how you are feeling.

You can show you are actively listening by..

• using your own words to repeat back what the speaker has just said.

• tapping your foot.

• interrupting.

Informal feedback is given to you by..

• Management

• Supervisors

• A friend

It is important to ask for feedback at work

• as it lets you know if you are performing well at work.

• it's your right.

• It's fun

Culture and age can have an effect on how we communicate with others.

• True

• False

New technology will

• change the way people interact with others, often reducing the need for human interaction.

• prevent people from communicating effectively

• reduce the need for non verbal communication.