DECKWATCHKEEPING 3

Which is a characteristic of a Tiger management style?

• a nice person

• believes in performance

• challenge accepted

• believes strongly in people

Which is a characteristic of a Dolphin management style?

• high regard for performance and people

• high concern on performance

• low concern for people

• low concern for performance

Standing up for your rights in expressing thoughts, feelings, and beliefs in direct, honest, and appropriate ways.

• assertiveness

• attitude

• power distance

• authority

A common authentication technique whereby an individual is prompted to provide some private information.

• briefing and debriefing

• decision making

• challenge and response

• crisis management

It is the ability and willingness to objectively examine the values, beliefs, traditions, and perceptions within our own and other cultures.

• cross cultural awareness

• inter-cultural awareness

• cultural awareness

• multi-cultural awareness

It is a skill necessary to achieve joint tasks and requires situational awareness and the competence to lead, understanding how to influence and motivate other personnel.

• expertise

• leadership

• proficiency

• competency

This is the key technique for selecting the best course of action to project the alternatives we are considering into the future to see what might happen if we implement each of these ideas.

• performance criteria

• forecasting and risk analysis

• positive selection

• analytical thinking

What is the main cause of the grounding of the Torrey Canyon?

• engine malfunction

• steering failure

• radar malfunction

• plotting position error

Assertiveness is shown using all of the following communication techniques EXCEPT.

• avoids being apologetic

• shout to the person

• clearly and honestly says what you need to say

• uses supportive body gestures

What should you do to build a more personal and authentic relationship with colleagues and subordinates?

• increase the power distance

• lower your assertiveness

• increase your assertiveness

• avoid being assertive