Admin Quiz

What Screen is used to book a customer repair?

• Product Enquiry

• Customer invoice

• Store repairs

We can book goods for repairs not purchased at Noel Leeming?

• True

• False

What is the usual ETA for repairs to be completed?

• 7 Business days

• 14 Business Days

• 21 Business Days

• 30 Business Days

What goods can we provide as loans? (Select all that apply)

• Phones

• Laptops

• Fridges

• Washing Machine

• Dryer

We can provide a customer their repaired device before a loan is returned?

• True

• False

How long does a customer have to pay off their layby?

• 30 Days

• 60 Days

• 90 Days

• 120 Days

When in the repairs process do we charge a repairs excess?

• When the device is first booked in

• When the device is accessed

• When the device is repaired

• At time of collection after repair

How long do we hold onto completed repairs before we dispose of them?

• 14 Days

• 30 Days

• 60 Days

• 90 Days

If you get injured at work, when should you log it with Safety hub?

• ASAP

• End of Business day

• After the next pay cycle

• At the next Health and Safety meeting

How long do we keep files of customer related paperwork?

• 6 Months

• 12 Months

• 24 Months

• 36 Months