Admin Quiz
Authored by David Tep
Other
Professional Development
Used 16+ times
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13 questions
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1.
MULTIPLE CHOICE QUESTION
10 sec • 5 pts
What Screen is used to book a customer repair?
Product Enquiry
Customer invoice
Store repairs
2.
MULTIPLE CHOICE QUESTION
10 sec • 5 pts
We can book goods for repairs not purchased at Noel Leeming?
True
False
3.
MULTIPLE CHOICE QUESTION
10 sec • 5 pts
What is the usual ETA for repairs to be completed?
7 Business days
14 Business Days
21 Business Days
30 Business Days
4.
MULTIPLE SELECT QUESTION
10 sec • 20 pts
What goods can we provide as loans? (Select all that apply)
Phones
Laptops
Fridges
Washing Machine
Dryer
5.
MULTIPLE CHOICE QUESTION
10 sec • 5 pts
We can provide a customer their repaired device before a loan is returned?
True
False
6.
MULTIPLE CHOICE QUESTION
10 sec • 5 pts
How long does a customer have to pay off their layby?
30 Days
60 Days
90 Days
120 Days
7.
MULTIPLE CHOICE QUESTION
10 sec • 5 pts
When in the repairs process do we charge a repairs excess?
When the device is first booked in
When the device is accessed
When the device is repaired
At time of collection after repair
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