AB1/AB2 - SMB

What is the second step of our TRL Commitments?

• Demonstrate our Advantages

• Take Ownership and Follow Up

• Explore Immediate and Future needs

• Present a Personalized Solution

What is Ben’s secret hidden talent?

• Hotdog eating champion

• Ventriloquism

• Ballroom Dancing

• Slam Poetry

Answer explanation

He's got the moves!

What do you do for work? is an example of the F category in the FORE model of qestioning

• True

• False

Answer explanation

"what do you do for work is an example of the "O" line of questioning as it pertains to occupation.

What do the 3 T’s of  the 3 T model represent?

• Tools,Teams,Tasks

• Time,Talent,Tools

• Tools,Trends, Teams

• Tasks, Tools, Time

Where do you find the resources and closer kit for business?

• Go/sbsinfo

• Go/Biz

• Go/Bnn

• Go/SMB

Kathy is terrified of?

• Ghosts

• Spiders

• Clowns

• Spider clowns

Answer explanation

Who Kathy gonna call?

If you can’t close it, quote it? True or False

• True

• False

When is the “hot zone” time to follow up with your SMB customer after sending a quote?

• 1 week

• 72 hours

• 48 hours

• 24 hours