Prueba de Conocimientos BCP
Authored by Juan Cifuentes
Instructional Technology
Professional Development
Used 6+ times
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9 questions
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1.
MULTIPLE CHOICE QUESTION
30 sec • 5 pts
Actualmente ¿Cuántos números de BCP manejan en Panamproject?
11
7
8
3
2.
MULTIPLE CHOICE QUESTION
30 sec • 5 pts
Nombre de la herramienta usada como respaldo para la caída de Helix
CACTI
OpsConsole
Dokuviz
CRT
3.
MULTIPLE CHOICE QUESTION
30 sec • 5 pts
¿La herramienta Myworkspace puede ser usada sin la VPN activa?
Verdadero
Falso
4.
MULTIPLE SELECT QUESTION
45 sec • 5 pts
En caso de una caída eléctrica mayor a 4 horas en el centro de monitoreo Panamproject ¿A donde son trasladados los operadores?. Puede seleccionar varias opciones
50% Telepuerto SUBA
50% Home Offices
Ninguna es correcta
Se continua operando desde la sede Panamproject
5.
MULTIPLE CHOICE QUESTION
30 sec • 5 pts
¿Cuál es el primer paso a realizar en caso de que se presente una falla?
Notificar a la Mesa de ayuda
Notificar al Supervisor/
Coordinador
Abrir un caso con IT
Notificar al cliente
6.
MULTIPLE CHOICE QUESTION
30 sec • 5 pts
Solo existe una única VPN LATAM la cual no puede ser cambiada
Verdadero
Falso
7.
MULTIPLE CHOICE QUESTION
30 sec • 5 pts
Los casos para reportar fallas, únicamente pueden ser abierto de manera telefonica
Verdadero
Falso
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