Como consultamos a rede credenciada direta ou indireta para orientar o cliente?
UNIMED NACIONAL
1st Grade - Professional Development
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UNIMED NACIONAL
Quiz
•
Specialty
•
1st Grade - Professional Development
•
Hard
SERGIO RICARDO
Used 1+ times
FREE Resource
10 questions
Show all answers
1.
MULTIPLE CHOICE QUESTION
30 sec • 5 pts
GUIA MÉDICO NO TOP SAÚDE V8 > Menu CA Serviços PWS > Digite o número do cartão cliente > Acessar.
GUIA MÉDICO NO TOP SAÚDE V8 > Menu CA Serviços PCE > Digite o número do cartão cliente > Acessar.
GUIA MÉDICO NO TOP SAÚDE V8 > Menu CA Serviços PWS > Digite o CPF do cliente > Acessar.
2.
MULTIPLE CHOICE QUESTION
30 sec • 5 pts
Orientação para o cliente que solicitar rede credenciada Unimed Nacional para aplicação de medicação em São Paulo
Indique o prestador na Bahia
Indique o E-mail
Indique o prestador Centro de Especialidades Unimed
Entrar em contato com origem
3.
MULTIPLE CHOICE QUESTION
30 sec • 5 pts
Podemos abrir FDA quando o beneficiário solicitar?
Sim, pois não devemos negar atendimento
Não, só se houver indisponibilidade de rede
Sim, pois alguns beneficiário só querem médico particular
NÃO
4.
MULTIPLE CHOICE QUESTION
30 sec • 5 pts
Em todas as ligações devemos informar verbalmente os prestadores ?
Sim, em todas as ligações
NÃO
SIM
Não, apenas se o beneficiário solicitar
5.
MULTIPLE CHOICE QUESTION
30 sec • 5 pts
Podemos enviar boleto para:
PME, PF, PJ
PME, PJ inativos, PF e PME
PME, inativos, PF
PF apenas
6.
MULTIPLE CHOICE QUESTION
30 sec • 5 pts
Quais crítica devo informar?
350,351,212,501,312
411,351,575,501,312
350,351,575,501,312
350,351,855,501,312
7.
MULTIPLE CHOICE QUESTION
30 sec • 5 pts
Quem pode solicitar o cancelamento do plano?
TITULAR, PAI/MÃE, Responsável Financeiro e legal
TITULAR, Titular Patrocinador, PAI/MÃE, l
TITULAR, PAI/MÃE,
TITULAR, Titular Patrocinador, PAI/MÃE, Responsável Financeiro e legal
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