Patient Scheduling

Also known as specialty scheduling or practice based scheduling

• cluster scheduling

• wave scheduling

• double booking

patients are scheduled for the first half hour of every hour

• double booking

• cluster scheduling

• wave scheduling

Patients are seen on a continuous basis throughout the day

• double booking

• wave scheduling

• stream scheduling

Evaluating patient symptoms to determine needs

• encryption technology

• matrix

• screening

Scheduling where two or more patients are given an appointment time

• wave scheduling

• cluster scheduling

• double booking

Which of the following best describes the key to having an effective scheduling system?

• Meet only acute patient needs.

• Customize system to the type of practice

•  

  d. 

  Give patients appointments on the dates and times they desire.

Which of the following scheduling systems schedules 2 or 3 patients at the beginning of each hour followed by single appointments every 10-20 minutes

• double booking

• modified wave

• cluster

What is the primary purpose of analyzing patient flow?

• To maximize office scheduling practices

• To put time limits on types of visits

• To not allow providers too much time with patients

When analysis of patient flow is reviewed, what does this help a practice determine?

• Amount of time the provider sees patients per week

• Number of times per year a patient visits the medical office

•  

  Realistic time frame for each appointment

Which of the following is NOT a reason why the medical office should retain all records for legal purposes?

• Determine how many canceled appointments a patient has

• Identify how many no-shows a patient has

• Keep track of how many patients are seen for a specific condition