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What is 'the why' for change?

• strategic planning

• change management

• vision for change

• create a sense of urgency

What is 'the how' of change?

• Strategic Planning

• Vision for Change

• Change Management

• Consultants

Select all that are relevant to change:

• constant and unavoidable

• ability to respond to change determines competitiveness

• opportunity to evolve and grow

• rapid pace of change in today's society

• it is easy to change

How is change management most simply defined?

• continual alteration of strategies in response to internal or external pressures

• approach that moves a business from current state to desired future state

• the manner in which business implement change is what makes it effective

• process causing a function or practice in a business to become different

Draw a picture to represent the unfreeze stage of Lewin's change theory

Select the correct environmental factor for the following point:

responsible for implementing policies and procedures

• employees

• competition

• suppliers

• owners and managers

Select the correct environmental factor for the following point:

business needs to understand changing needs and respond swiftly

• employees

• organisational culture

• customers

• competitors

Select the correct macro factor for the following point:

Change of Government

• Legal

• Ethical

• Economic

• Political

Select the correct macro factor for the following point:

change in people's attitudes, causes change in business practices

• ethical

• socio-cultural

• legal

• technological

________ are professionals who provides expert advice in a particular area to a business

• managers

• professional services

• consultants

• CEO's