Group 9 ENM SL30

What is communication?

• exchanging of information or news

• talk with friends

• chating with lecturers

• all of them

Gestures, body language, and facial expressions are the form of what kind of communication?

• verbal

• non-verbal

• written

• visual

What is the sign of visual communication?

• words of a particular language

• televisions, radios, social networking

• Gestures, body language, the facial expressions

• Report, emails, text messages,blog posts, business letters

Main form of communication used in business ?

• Face-to-face communication

• Using mobile devices

• Writing email/letter

• All of these above

What makes companies use instant messaging apps for communication?

• Cheap

• Easy to access

• Can deliver information well

Why shouldn’t companies use instant messaging apps ?

• Harder for staff to communicate

• Not saving time

• Hard to conveying idea

What are the main qualities of a good communicator?

• Confident

• Friendly

• Proactive

• All of them

Is face-to-face communication a good form of communication?

• Yes

• No

What is the effect of face-to-face communication?

• all of them

• Makes it easier to focus

• Increased interactivity

• building strong relationships

A good communicator is someone who listens to people.

• True

• False