Business Communication Skills

Which of the below is NOT a common mistake in writing emails?

• Using abbreviations and emojis.

• No proper subject line.

• Addressing the receiver.

• No signature

Which salutation below is correct for an email?

• Hi there,

• Hello, can I help you?

• Hey,

• Dear Sir / Madam

Do you need to include a signature for memo?

• Yes

• No

Change this sentence to a more polite tone:

We don't have anything available now.

• Unfortunately, it looks like we don’t have anything available at the moment.

• It looks like we don’t have anything available at the moment

• Oops, we have nothing available.

• Oops, we have nothing available now.

I want you to help me.

• Help!

• Could you please help me?

• I need your help, please.

• Come and help me please.

I'm not coming to class today.

• Do you think I can come to class today?

• I won't be able to come today.

• I might not be able to come to class today.

• I can't come in to class today.

Give me a discount.

• I would be very grateful if you could give me a discount.

• Could you give me a discount?

• Give me a discount, please.

• Please give me a discount.

Sign here.

• Come and sign here.

• Could you sign here?

• Please sign here.

• We would appreciate it if you could sign here.

Change the sentence to reporting form.

The company should give free lunch for all employees.

• Free lunch should give to all employees

• Free lunch should be given to all employees.

• Free lunch should gave to all employees.

• Free lunch should be giving to all employees.

Tanya returned the gift.

• The gift was returned by Tanya.

• The gift were returned by Tanya.

• The gitft is returning to Tanya.

• The gift is returned to Tanya.