NCEP 2 Next

What was Nissan’s first mass-produced electric car?

• LEAF

• TAMA

• zow

• ARIYA

In which year nissan was estabilshed ?

• 1911

• 1947

• 1933

• 1930

The Nissan brand promise is:

• Innovation for Excitement

• Innovation and Excitement for Everyone

• Technology makes cars more exciting partners

• Nissan Intelligent Mobility

Nissan Intelligent Mobility is made up of three elements, each represents a value that can be easily understood by customers – what are they?

• Intelligent Driving, Driving Power and Intelligent Innovation

• Intelligent Power, Driving Intelligence and Driving Excitement

• Driving Power, Driving Innovation and Driving Integrity

• Intelligent Driving, Intelligent Power, Intelligent Integration

What of the following is not included on NCEP 2.0 ?

• NSSW Next

• Nissan Brand

• Employee Test Drive

• Nissan Customer Way

The latest Nissan New Logo was introduced in ?

• 2021

• 2019

• 2020

• 2022

One of the Key Actions from the Service Focus Area ‘Vehicle return’ is?

• Confirm completion of vehicle preparation and paperwork, and ensure Service Advisor availability for delivery before customer’s arrival

• Update customer on service work progress at predetermined time. In case of delay, offer an alternative proposal

• Inform customers of delivery time as accurately as possible. If the customer has a Pre-paid Maintenance Plan

• Ensure Service Advisor availability to welcome appointment customers immediately upon arrival

Personalised attention... Professional interaction... Concerns addressed an approach using during?

• Vehicle return

• Appointment

• Reception

• Follow-up

In .............., Nissan introduced the world’s first Around View Monitor – which creates a virtual bird’s eye view of the vehicle and the surrounding area?

• 2007

• 2002

• 1988

• 1989

In NSSW next how many process are they?

• 6

• 4

• 7

• 10